al99 takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player on Bangladesh's trusted betting platform.
al99 uses SSL encryption, secure servers, and strict access controls to keep your personal information safe at all times.
This Privacy Policy applies to all users of al99 at https://al99.vip. By registering or using al99, you confirm that you have read and understood this policy. For any privacy-related questions, contact us at [email protected]
al99 is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes how al99 collects, stores, uses, and shares personal data when you register an account, make a deposit, place a bet, or interact with any part of the al99 platform at https://al99.vip.
We understand that privacy matters deeply to our players in Bangladesh. When you trust al99 with your personal information, we take that responsibility seriously. This policy is written in plain language so you know exactly what is happening with your data — no vague legal language, no hidden practices.
al99 acts as the data controller for all personal data collected through the platform. This means al99 determines the purposes and means of processing your data and is responsible for ensuring that processing is carried out lawfully and transparently.
al99 never sells your personal data to third parties for marketing purposes. Your information is used only to operate your account, process transactions, and improve the platform experience.
al99 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party verification providers. Here is a breakdown of what we collect and why:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, bets placed, games played, session duration | Automatically via platform analytics |
| Communications Data | Support chat transcripts, emails sent to al99 | Customer support interactions |
| Verification Documents | Copies of national ID, passport, or driving licence | KYC verification process |
al99 only collects data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
al99 uses your personal data for the following purposes:
al99 does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, contact [email protected] at any time.
al99 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal. It also does not affect processing carried out on other legal grounds such as contract performance or legal obligation.
al99 does not sell, rent, or trade your personal data to third parties. However, al99 may share your data with trusted third parties in the following limited circumstances:
All third parties who receive your data are required to handle it securely and in accordance with applicable data protection laws. al99 does not permit third parties to use your data for their own marketing purposes.
al99 will never share your personal data with other betting platforms, advertisers, or data brokers. If you receive unsolicited contact claiming to be from al99, report it to [email protected] immediately.
al99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. A cookie is a small text file stored on your device when you visit al99.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of al99. For more details on the specific cookies used, contact [email protected].
al99 retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The following general retention periods apply:
When data is no longer required, al99 securely deletes or anonymises it. If you request deletion of your data before the end of the applicable retention period, al99 will explain which data must be retained for legal reasons and which can be deleted immediately.
al99 implements robust technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security practices include:
Despite these measures, no online platform can guarantee absolute security. If al99 becomes aware of a data breach that is likely to affect your rights, we will notify you and the relevant authorities as required by law.
You also play a role in keeping your account secure. Use a strong, unique password for al99, enable two-factor authentication, and never share your login credentials with anyone.
As an al99 player, you have the following rights regarding your personal data. To exercise any of these rights, contact [email protected] with your request:
Request a copy of all personal data al99 holds about you. We will provide this within 30 days of your request.
Request correction of any inaccurate or incomplete personal data held by al99.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Request that al99 restricts processing of your data in certain circumstances, for example while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing of your data based on legitimate interests, including profiling for marketing purposes.
al99 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on al99 or provide any personal information to us.
If al99 discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete all related data, and report the matter to the relevant authorities where required. Parents or guardians who believe their child has registered on al99 should contact [email protected] immediately.
al99 uses age verification checks during registration and KYC processes to prevent underage access. Any attempt to circumvent these checks is a violation of our Terms and Conditions.
al99 may transfer your personal data to servers or service providers located outside Bangladesh. When such transfers occur, al99 ensures that appropriate safeguards are in place to protect your data to the same standard as required under applicable data protection laws.
Safeguards used for international transfers include contractual clauses that require recipients to protect your data, and transfers only to countries or organisations that provide an adequate level of data protection. al99 does not transfer data to jurisdictions with inadequate privacy protections without implementing additional protective measures.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how al99 handles your personal information, please contact the al99 privacy team:
al99 will respond to all privacy-related requests within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
al99 may update this Privacy Policy from time to time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated policy will be effective from the date of publication on this page. Continued use of al99 after that date constitutes acceptance of the revised policy.
al99 is built around trust. Here is what our privacy commitment means for every Bangladesh player in practice.
Every connection to al99 is protected by SSL/TLS encryption. Your personal data, payment details, and betting activity are transmitted securely at all times — no exceptions.
al99 never sells your personal data to advertisers, data brokers, or other betting platforms. Your information stays within al99 and is used only to operate your account and improve your experience.
Identity verification on al99 is handled by trusted third-party providers with strict data security standards. Your documents are encrypted and stored securely, accessed only when legally required.
al99 gives you full control over your personal data. Access it, correct it, download it, or request deletion — all through a simple email to [email protected]. We respond within 30 days.
al99 keeps your data only as long as necessary. Transaction records are retained for five years as required by law. Everything else is deleted or anonymised when it is no longer needed.
Got a question about your data? The al99 support team is available around the clock. Whether it is a data access request or a security concern, we take every privacy query seriously and respond fast.